:root {
  --navy: #0b3360;
  --blue: #12508a;
  --blue-soft: #8fa9c4;
  --green: #14805a;
  --green-bright: #1f9d6b;
  --green-soft: #dcf3e8;
  --amber: #8a5a0c;
  --amber-bg: #fff4e0;
  --amber-line: #e8a33d;
  --red: #b83232;
  --red-bg: #fbe9e9;
  --ink: #111827;
  --ink-2: #374151;
  --muted: #5f6b7a;
  --line: #e0e4ea;
  --surface: #ffffff;
  --page: #f6f7f9;
  --chat-bg: #e9e3dc;
  --radius: 12px;
}

* { box-sizing: border-box; }
html { font-size: 15px; }
body {
  margin: 0; background: var(--page); color: var(--ink);
  font-family: "Segoe UI", system-ui, -apple-system, Roboto, "Helvetica Neue", Arial, sans-serif;
  line-height: 1.4;
}
button { font: inherit; cursor: pointer; }
button:disabled { cursor: not-allowed; opacity: .55; }
:focus-visible { outline: 3px solid #5b9bd5; outline-offset: 2px; }
h1, h2, h3, p { margin: 0; }

.topbar {
  display: flex; align-items: center; gap: 24px; flex-wrap: wrap;
  background: var(--navy); color: #fff; padding: 10px 24px;
}
.brand { display: flex; align-items: center; gap: 12px; }
.brand strong { display: block; font-size: 1.25rem; line-height: 1.2; }
.brand small { color: #b9c9dc; }
.logo, .phone-logo {
  display: grid; place-items: center; width: 42px; height: 42px; border-radius: 50%;
  background: #fff; color: var(--navy); font-weight: 800;
}
#nav { display: flex; gap: 4px; flex-wrap: wrap; margin-left: auto; }
#nav button {
  position: relative; background: none; border: 0; color: #d5e0ec; padding: 8px 12px; border-radius: 8px;
}
#nav button:hover { background: #ffffff1a; }
#nav button.active { color: #fff; font-weight: 700; background: #ffffff24; }
#nav .count {
  display: inline-block; min-width: 20px; margin-left: 6px; padding: 0 6px; border-radius: 10px;
  background: var(--amber-line); color: #1a1205; font-size: .8rem; font-weight: 700; text-align: center;
}
.topbar-right { display: flex; align-items: center; gap: 12px; }
.channel { font-size: .85rem; color: #d5e0ec; display: inline-flex; align-items: center; gap: 6px; }
.channel::before { content: ""; width: 9px; height: 9px; border-radius: 50%; background: #9aa7b5; }
.channel.on::before { background: #3ddc97; }
.channel.err::before { background: #ff7b7b; }
.ghost-light { background: none; color: #d5e0ec; border: 1px solid #ffffff55; border-radius: 8px; padding: 6px 10px; font-size: .85rem; }
.ghost-light:hover { background: #ffffff1a; }

.guide {
  display: flex; align-items: center; gap: 16px; flex-wrap: wrap;
  background: #fff; border-bottom: 1px solid var(--line); padding: 10px 24px;
}
.steps { display: flex; gap: 6px; list-style: none; margin: 0; padding: 0; flex-wrap: wrap; }
.steps li {
  display: flex; align-items: center; gap: 6px; font-size: .85rem; color: var(--muted);
  padding: 3px 10px 3px 4px; border-radius: 14px; background: var(--page);
}
.steps b {
  display: grid; place-items: center; width: 20px; height: 20px; border-radius: 50%;
  background: #cfd6df; color: #fff; font-size: .75rem;
}
.steps li.done b { background: var(--green-bright); }
.steps li.now { color: var(--ink); font-weight: 600; background: #e4edf6; }
.steps li.now b { background: var(--blue); }
.guide-next { display: flex; align-items: center; gap: 12px; margin-left: auto; flex-wrap: wrap; }
.guide-next p { color: var(--ink-2); }

.btn {
  background: var(--blue); color: #fff; border: 0; border-radius: 8px; padding: 9px 16px; font-weight: 600;
}
.btn:hover:not(:disabled) { background: #0e4273; }
.btn.big { padding: 13px 24px; font-size: 1.05rem; letter-spacing: .02em; width: 100%; }
.btn.alt { background: #fff; color: var(--blue); border: 1px solid var(--blue); }
.btn.alt:hover:not(:disabled) { background: #eef4fa; }
.btn.small { padding: 5px 12px; font-size: .85rem; }

.layout {
  display: grid; grid-template-columns: minmax(0, 1fr) 372px; gap: 20px; padding: 18px 24px; align-items: start;
}
.phone-area { position: sticky; top: 12px; }
.phone-caption { font-weight: 700; margin-bottom: 8px; }
.phone-caption span { font-weight: 400; color: var(--muted); font-size: .85rem; margin-left: 4px; }

.patient-tabs { display: flex; flex-wrap: wrap; gap: 6px; padding-bottom: 8px; min-height: 40px; }
.patient-tabs button {
  flex: none; background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 4px 10px; font-size: .82rem; color: var(--ink-2);
}
.patient-tabs button.active { background: var(--blue); border-color: var(--blue); color: #fff; }
.patient-tabs .dot {
  display: inline-block; min-width: 17px; margin-left: 4px; border-radius: 9px; background: var(--amber-line);
  color: #1a1205; font-size: .72rem; font-weight: 700; text-align: center; padding: 0 4px;
}

.phone {
  border: 8px solid #101827; border-radius: 30px; overflow: hidden; background: var(--chat-bg);
  display: flex; flex-direction: column; height: min(640px, calc(100vh - 120px)); min-height: 440px;
}
.phone-head { display: flex; align-items: center; gap: 10px; background: var(--green-bright); color: #fff; padding: 12px 14px; }
.phone-logo { width: 36px; height: 36px; color: var(--green); font-size: .9rem; }
.phone-head strong { display: block; line-height: 1.15; }
.phone-head small { color: #e8fff4; font-size: .78rem; }
.chat { flex: 1; overflow-y: auto; padding: 12px; display: flex; flex-direction: column; gap: 8px; }
.chat-empty { color: var(--muted); text-align: center; margin: auto; padding: 16px; }
.bubble {
  max-width: 88%; padding: 8px 11px; border-radius: 12px; background: #fff; white-space: pre-line;
  overflow-wrap: anywhere; font-size: .93rem;
}
.bubble.in { align-self: flex-end; background: var(--green-soft); }
.bubble time { display: block; text-align: right; color: var(--muted); font-size: .7rem; margin-top: 2px; }
.chat-buttons { display: flex; flex-direction: column; gap: 6px; max-width: 88%; }
.chat-buttons button {
  background: #fff; border: 1.5px solid #6b7280; color: var(--ink-2); border-radius: 10px; padding: 9px; font-weight: 600;
}
.chat-buttons button:first-child { border-color: var(--green-bright); color: var(--green); }
.chat-buttons button:hover { background: #f4f6f8; }
.chat-form { display: flex; gap: 8px; padding: 10px; }
.chat-form input { flex: 1; min-width: 0; border: 0; border-radius: 20px; padding: 9px 14px; font: inherit; background: #fff; }
.chat-form button { width: 40px; height: 40px; flex: none; border: 0; border-radius: 50%; background: var(--green-bright); color: #fff; }

.section-head { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin: 4px 0 10px; }
.section-head h2 { font-size: 1.15rem; }
.section-head span { color: var(--muted); font-size: .85rem; }
.block { margin-bottom: 22px; }

.tag {
  display: inline-block; font-size: .75rem; font-weight: 600; color: var(--muted); background: #eceff3;
  border-radius: 6px; padding: 1px 7px; vertical-align: middle;
}
.tag.live { color: #fff; background: var(--green); }

.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(190px, 1fr)); gap: 12px; }
.kpi { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: 12px 16px; }
.kpi h3 { font-size: .76rem; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: .02em; }
.kpi .value { font-size: 2.1rem; font-weight: 800; color: var(--blue); line-height: 1.2; font-variant-numeric: tabular-nums; }
.kpi .value.good { color: var(--green); }
.kpi .value.warn { color: var(--red); }
.kpi p { color: var(--muted); font-size: .85rem; }

.cards-2 { display: grid; grid-template-columns: minmax(0, 3fr) minmax(0, 2fr); gap: 12px; }
.card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: 14px 16px; }
.card h3 { font-size: 1rem; }
.card .sub { color: var(--muted); font-size: .85rem; margin-bottom: 8px; }

.chart-legend { display: flex; gap: 14px; font-size: .82rem; color: var(--muted); margin: 2px 0 6px; }
.chart-legend i { display: inline-block; width: 11px; height: 11px; border-radius: 2px; margin-right: 5px; vertical-align: -1px; }
.bars { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 10px; border-bottom: 1px solid var(--line); height: 150px; align-items: end; }
.bar-group { display: flex; gap: 2px; justify-content: center; align-items: flex-end; height: 100%; }
.bar-col { flex: 0 1 26px; display: flex; flex-direction: column; justify-content: flex-end; align-items: center; height: 100%; font-size: .8rem; color: var(--ink-2); font-variant-numeric: tabular-nums; }
.bar-col .bar { width: 100%; border-radius: 4px 4px 0 0; margin-top: 2px; }
.bar-col:hover .bar { filter: brightness(.88); }
.bar-names { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 10px; text-align: center; font-size: .8rem; color: var(--muted); margin-top: 5px; }

.risk-row { display: flex; justify-content: space-between; gap: 8px; padding: 8px 12px; border-radius: 8px; margin-top: 6px; background: var(--amber-bg); }
.risk-row.high { background: var(--red-bg); }
.risk-row b { color: var(--amber); }
.risk-row.high b { color: var(--red); }
.none { color: var(--muted); padding: 10px 0; }

.table-wrap { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); overflow-x: auto; }
table { border-collapse: collapse; width: 100%; font-size: .92rem; }
th { background: #f1f3f6; color: var(--muted); font-size: .75rem; text-transform: uppercase; text-align: left; padding: 9px 12px; white-space: nowrap; }
td { padding: 8px 12px; border-top: 1px solid #eef0f3; }
td.num, th.num { text-align: center; font-variant-numeric: tabular-nums; }
.n-green { color: var(--green); font-weight: 700; }
.n-red { color: var(--red); }
.n-amber { color: var(--amber); }

.pill { display: inline-block; padding: 1px 9px; border-radius: 10px; font-size: .8rem; font-weight: 600; white-space: nowrap; background: #eceff3; color: var(--ink-2); }
.pill.green { background: var(--green-soft); color: var(--green); }
.pill.red { background: var(--red-bg); color: var(--red); }
.pill.amber { background: var(--amber-bg); color: var(--amber); }
.pill.blue { background: #e4edf6; color: var(--blue); }

.toolbar { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; margin-bottom: 12px; }
.upload { display: inline-flex; }
.upload input { position: absolute; width: 1px; height: 1px; opacity: 0; }
.upload input:focus-visible + span { outline: 3px solid #5b9bd5; outline-offset: 2px; }
.upload span { display: inline-block; background: var(--blue); color: #fff; border-radius: 8px; padding: 9px 16px; font-weight: 600; cursor: pointer; }
.link { color: var(--blue); }
.errors { background: var(--red-bg); color: var(--red); border-radius: 8px; padding: 8px 12px; margin-bottom: 12px; }
.errors ul { margin: 4px 0 0; padding-left: 18px; }

.alert-banner {
  display: flex; align-items: center; gap: 14px; background: var(--amber-bg); border: 1.5px solid var(--amber-line);
  border-radius: var(--radius); padding: 12px 16px; color: var(--amber); margin-bottom: 14px;
}
.alert-banner.done { background: var(--green-soft); border-color: var(--green-bright); color: var(--green); }
.alert-banner.bad { background: var(--red-bg); border-color: var(--red); color: var(--red); }
.alert-icon { display: grid; place-items: center; flex: none; width: 40px; height: 40px; border-radius: 50%; background: var(--amber-line); color: #fff; font-weight: 800; font-size: 1.2rem; }
.done .alert-icon { background: var(--green-bright); }
.bad .alert-icon { background: var(--red); }
.alert-banner strong { display: block; font-size: 1.05rem; }
#slot-alert .alert-banner { margin: 12px 24px 0; }
#slot-alert .btn { margin-left: auto; flex: none; }

.slot-grid { display: grid; grid-template-columns: minmax(0, 3fr) minmax(280px, 2fr); gap: 16px; align-items: start; }
.person { display: flex; gap: 12px; align-items: flex-start; background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); padding: 10px 14px; margin-bottom: 8px; }
.person.won { border-color: var(--green-bright); background: #f2fbf7; }
.rank { display: grid; place-items: center; flex: none; width: 38px; height: 38px; border-radius: 50%; background: var(--blue); color: #fff; font-weight: 700; }
.person-main { flex: 1; min-width: 0; }
.person-main strong { font-size: 1.02rem; }
.person-main p { color: var(--muted); font-size: .87rem; }
.person-main .why { font-size: .8rem; color: var(--ink-2); margin-top: 2px; }
.person-tags { display: flex; flex-direction: column; gap: 4px; align-items: flex-end; }

.how { list-style: none; margin: 10px 0 14px; padding: 0; display: grid; gap: 10px; }
.how li { display: flex; gap: 10px; }
.how b { display: grid; place-items: center; flex: none; width: 26px; height: 26px; border-radius: 50%; background: var(--green-bright); color: #fff; font-size: .85rem; }
.how small { display: block; color: var(--muted); }
.day-history { background: #f1f3f6; border-radius: var(--radius); padding: 12px 16px; margin-top: 12px; color: var(--ink-2); }

.weights { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 14px; margin-top: 8px; }
.weights label { display: block; font-size: .9rem; font-weight: 600; }
.weights output { float: right; color: var(--blue); font-variant-numeric: tabular-nums; }
.weights input { width: 100%; accent-color: var(--blue); }
.queue-tabs { display: flex; gap: 6px; flex-wrap: wrap; margin: 14px 0 10px; }
.queue-tabs button { background: #fff; border: 1px solid var(--line); border-radius: 16px; padding: 4px 12px; }
.queue-tabs button.active { background: var(--blue); border-color: var(--blue); color: #fff; }

.log { list-style: none; margin: 0; padding: 0; }
.log li { display: flex; gap: 12px; padding: 7px 14px; border-top: 1px solid #eef0f3; font-size: .9rem; }
.log li:first-child { border-top: 0; }
.log time { flex: none; color: var(--muted); font-variant-numeric: tabular-nums; }

.foot { padding: 4px 24px 18px; color: var(--muted); font-size: .8rem; }
.toast {
  position: fixed; left: 50%; bottom: 24px; transform: translateX(-50%); background: #111827; color: #fff;
  border-radius: 8px; padding: 10px 16px; z-index: 10; max-width: 90vw;
}

@media (max-width: 1100px) {
  .layout { grid-template-columns: minmax(0, 1fr); }
  .phone-area { position: static; }
  .phone { max-width: 380px; }
}
@media (max-width: 760px) {
  .topbar, .guide { padding-left: 16px; padding-right: 16px; }
  .layout { padding: 14px 16px; }
  .cards-2, .slot-grid { grid-template-columns: minmax(0, 1fr); }
  #nav { margin-left: 0; }
  .bars, .bar-names { gap: 4px; }
  .bar-names { font-size: .66rem; overflow-wrap: anywhere; }
  #slot-alert .alert-banner { margin: 12px 16px 0; flex-wrap: wrap; }
}